MJ

Michal Jirkovsky

Customer Operations & Projects Manager at Shoptet

Michal Jirkovsky has a diverse work experience spanning over several years. Michal most recently worked at Shoptet as the Teamleader of Technical Support, focusing on providing customers with an exceptional business tool and premium support. Prior to that, they served as a Test Engineer and Test Manager at Tesena, where they were responsible for coordinating testing processes. Before Tesena, Michal worked at Storyous, where they held multiple roles including Product Quality Lead and QA, Manager of Customer Care, and Assistant Manager. Their responsibilities at Storyous included team management, implementation of processes, consulting with clients, and overseeing customer care and technical support. Earlier in their career, they gained experience as an Assistant Manager at Loveg group s.r.o. and completed an internship in customer service and complaints at Kebek s.r.o.

Michal Jirkovsky attended the Střední škola technická, gastronomická a automobilní in Chomutov between 2005 and 2009, where they studied Hotelnictví - Turismus. Following that, they enrolled in the University of West Bohemia in Pilsen from 2009 to 2014. Though they did not complete their degree, they pursued studies in Philosophy & Religious Studies during their time there.

Links


Timeline

  • Customer Operations & Projects Manager

    April 1, 2024 - present

  • Teamleader of Technical Support

    May, 2020