Abu Saeed

Abu Saeed is a seasoned IT professional with extensive experience in technical support and systems management. Currently serving as a Helpdesk Analyst at Shorenstein Realty Services since October 2017, notable contributions include cost-effective upgrades to Windows 10 and proficient management of various IT tasks such as SCCM imaging, server support, and VPN management. Prior roles include Service Engineer at Precision IT Consulting, providing support for server and Exchange systems, and owning Tech Solutions, offering comprehensive Mac and PC support. Previous positions also encompassed roles in tech support and service supervision at Prosoft Engineering, Milestone Technologies, and Fry's Electronics, where Abu excelled in customer service and technical troubleshooting. Educational background includes studies at the University of California, Berkeley.