Ryan Edrada

Ryan Edrada has been working in the customer service industry since 2013. Ryan began their career at Concentrix as a Senior Quality Analyst - Microsoft and Senior Subject Matter Expert - Microsoft. In 2020, they joined Sitel Group as a Team Leader. In 2021, they joined rhipe as a Microsoft 365 Support Ambassador and is currently working at ShortPoint as a Customer Support Expert.

Ryan Edrada graduated from Palawan State University in 2010 with a Bachelor of Business Administration (BBA) degree, specializing in Business, Management, Marketing, and Related Support Services.