Amir Tufail is an experienced professional in crew operations and customer service, currently serving as the Head of Crew Operations for Showforce Services Ltd since November 2016. Amir has held various positions within the company, including Crew Operations Manager and Booking and Scheduling Coordinator. Prior to this role, Amir worked as a Customer Service Representative at the Roads and Transport Authority from June 2015 to November 2016, and briefly as a Sales Executive at Etisalat in 2015. Amir began a career in customer service at Zong CMPak Ltd in 2014. Amir holds a Bachelor's degree in Computer Science from the Virtual University of Pakistan, earned between 2011 and 2015.
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