Michael Meunier is a seasoned technical support professional currently serving as a Senior Technical Support Engineer at Showpad since March 2020. With prior experience as a Customer Support Specialist at Higher Logic and a Technical Support Analyst at Jive Software, Michael has developed expertise in advanced troubleshooting, product bug identification, and best practice guidance. Previous roles include providing customer success as a Customer Success Engineer at Say Media, delivering excellent service as a Support Specialist at Blackbaud/eTapestry, and maintaining donor databases as an Advancement Assistant at Heartland Truly Moving Pictures. Michael holds a BA in Mass Communication/Media Studies from Indiana University Bloomington, where studies were completed in 2010.
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