Susan Kinkade

Susan Kinkade is a seasoned professional with a diverse background in contract analysis and customer success. Currently serving as a Supply Chain Contract Analyst at Shriners Children's since October 2025, Susan previously held roles including Claims Assistant at Sedgwick, Contract Specialist as a freelance professional, and Legal Contract Drafting Specialist at Frank Recruitment Group. Additional experience includes positions as Recruitment Consultant at Nigel Frank International, General Manager at Salon Halo, and Account Coordinator III at Charter Communications. Prior roles also encompass Director of Customer Success at AMS Beyond Billing and Multi-Product Agent at Progressive Insurance, along with Contracts Administrator at Infor.