Anna Murafa

Anna Murafa is an accomplished Sr. Manager of Customer Experience Operations at Shutterstock, where Anna has been instrumental in developing CX Operations strategies and managing a team focused on customer and contributor experience. With over a decade of experience at Shutterstock, Anna has previously excelled in roles such as Senior Communications Manager and Communications Manager, honing expertise in internal and external communications and documentation related to product launches. Anna's career began in the creative industry, with roles spanning from Designer at Natural Expressions NY to Photo Studio Manager at Burlington Coat Factory, and includes significant contributions to marketing and photography at various organizations, including QVC and H&M. Anna holds a B.A. in Fine Arts with a concentration in Photography from Arcadia University and has furthered education in English Literature at Cambridge University.