Joseph Vega Arauz is a dedicated professional with extensive experience in customer service and administration. Currently serving as a Utilities Customer Service Representative at Shyft since September 2022, Joseph has also been an Administrator at Lavacar since February 2014, focusing on client interactions and monthly targets. Previous roles include Customer Service at SYKES Costa Rica, where responsibilities involved analyzing customer requests and fostering teamwork, and Inbound Customer Service Representative at DHL Express, providing support for a range of client inquiries. Additionally, Joseph has experience in sales from Roxy’s Jewelry Boutique and collections from hovg. Joseph's educational background includes a degree in Informática from ITProTV and advanced English training from Berlitz and Centro Cultural Costarricense Norteamericano.