Valentina Deserra

Valentina Deserra is a Customer Operations Specialist at Sibill, with a diverse background in customer care and operations management spanning several companies. Prior to Sibill, Valentina held the position of Operations and Customer Care Manager at Cosaporto, overseeing customer support and operational strategies. Valentina's experience includes roles such as Operations & Customer Success Specialist at PharmaPrime, where responsibilities included onboarding, KPI monitoring, and procedure documentation, as well as Junior Project Manager positions at Medical Service Assistance s.r.l. and SCA Systema, focusing on project launch and business development. Valentina's educational credentials include a Master's degree in International Development Cooperation from Università degli studi Roma TRE and additional studies at institutions in Brazil and France.