Rafael Barboza Sobrinho

Rafael Barboza Sobrinho is an experienced operational supervisor currently working at Sicoob since June 2023. Previously, Rafael served as a supervisor of customer service at Dinâmica Facility, where responsibilities included internal procedure analysis, feedback application, workload monitoring, and training implementation. Rafael's experience also encompasses a supervisory role in a call center at Hospital Anchieta and as a coordinator of collections at CERCRED, focusing on similar operational efficiencies and team support. Earlier positions include treasury work at Disbrave Veiculos and office assistance at JE Assessoria Empresarial. Rafael holds a Bachelor's degree in Accounting from Faculdades Iesa and is pursuing an MBA in Team Management and Leadership at Faculdade Venda Nova do Imigrante.