Serena Glass

Serena Glass is an accomplished Product Manager for Device Monitoring at Siemens Healthineers since April 2021, where notable achievements include establishing a high-performing Order Management team in Poland and implementing intercultural management strategies. Previous experience includes roles as Night Shift Manager at Amazon, where Serena managed operational KPIs and employee development plans for 80 staff, and as a Working Student in Customer Service Data Analytics at Philips, focusing on data-driven web applications. Early career experience includes participation in the Graduate Program at Rio Tinto, where Serena developed a monitoring system for machine health. Serena holds a Master of Science in Biomedical/Medical Engineering from Hamburg University of Applied Sciences, as well as a degree from the University of KwaZulu-Natal.