Siena College
James Garbaini has extensive experience in user services and technical support, currently serving as the Director of User Services at Siena College since April 2010, where responsibilities include overseeing a technical support team and managing IT support for the campus community. Prior roles at Siena College include Assistant Director and User Services Technical Lead, focusing on faculty and staff technology support, workflow management, and system maintenance. Additionally, James has experience in customer service roles with the Capital District YMCA, supporting member services operations, and with Sears Holdings Corporation, providing consultative sales in consumer electronics. James holds a Bachelor of Arts in Religious Studies from Siena University, completed in 2010.
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