Kelly Seow

Kelly Seow is a seasoned professional in Resident Experience and Service Excellence at Sienna Senior Living, where leadership spans from managing the Resident Experience portfolio to overseeing Policy & Procedure Management since August 2011. Prior roles include Service Excellence & Knowledge Manager, responsible for enterprise-wide Policy & Procedure Manuals, and Operations Coordinator, facilitating operations across care communities. Additionally, Kelly has entrepreneurial experience as the owner of Sharing YOUR Heart Services and has provided diverse administrative support as a Virtual Assistant/Project Manager/Copywriter at VA4Growth. Kelly holds a Bachelor's degree in Cross-Cultural Studies from Bethany College, earned between 1999 and 2003.