Heini Jokinen is a seasoned professional in service design and strategic innovation, currently serving as a Senior Service Designer at Sievo since May 2023. Previously, Heini held various roles at KONE from 2007 to 2023, including Strategic Designer, where leadership in service design for innovation projects was emphasized, and Senior Service Designer, which involved cross-functional collaboration and stakeholder engagement. Heini's background in sourcing management includes extensive experience in global travel service expenditure oversight and contract negotiations. Academic credentials include a Bachelor's degree in Industrial Design from Lahti University of Applied Sciences and advanced studies at both the Turku School of Economics and Vrije Universiteit Amsterdam.
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