Rodrigo Lima is an experienced technical support analyst currently working at Sigga - Technologies since August 2023. Prior to this role, Rodrigo served as a technical support analyst II at Construsite Brasil from March 2021 to August 2023, where responsibilities included providing support through various communication channels, site delivery, content management support, SSL certificate installation, email configuration, DNS monitoring, server migration, and database migration, along with training new team members. Earlier experience includes roles at Atento Brasil as a SAC III and SAC I attendant. Rodrigo is pursuing a Bachelor's degree in Information Systems at Estácio, expected to complete in December 2024.