Henrique Matos Chaves is an experienced professional in IT project management and service delivery, currently serving as Service Delivery Manager at Sigli and Consultant at Tollancraft since January 2023. Previous roles include IT Project Manager at Elastic and Tilting Point, and Junior IT Business Partner and Senior Service Desk Analyst at PageGroup. Henrique held the position of Director of IT at Distorsion Games, a startup centered on medieval warfare gaming. Early career experience includes roles at Teleperformance, REDITUS, and MEO, with a focus on application support and customer service. Henrique holds a Licentiate degree in European Studies & International Relations from Universidade Aberta, along with various specialized training certifications in Google Suite, Access Networks, and Graphic Design.