Sigma AI
Mohamed Ahmed Mortada is an experienced professional with a diverse background in sales, customer service, technical support, and transcription. Currently employed as a Transcriptionist and Proofreader at Sigma AI since July 2022, responsibilities include checking for grammatical errors and filling in missed phrases. Prior to this, Mortada served as a Marketing Pro at Teleperformance, assisting small businesses with personalized advertising on Meta platforms. Experience also includes a Technical Support Specialist role at Accenture, where customer inquiries and technical challenges were addressed, and a Customer Service Manager position at PalletBiz focused on enhancing customer service experiences. With a robust sales management history across various industries, including roles at APAD Wood Pallets Factory and Hassanesco Trading & Contracting Co., Mortada has consistently improved operations, forecasting, and strategy implementation. Education includes a Mini MBA and an International Professional Diploma in Executive Management from Missouri State University, alongside a Bachelor's degree from Zagazig University.
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Sigma AI
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Sigma AI is a global training data collection, labeling and annotation services company. For companies building generative AI, including 4 out of 5 global tech giants, Sigma provides highest quality training data at scale. To achieve this, we customize teams, processes and technology, iterating on all aspects of your project in constant feedback loops. Human in-the-loop is built into every step to establish ground truths, improve data quality and reduce bias. With 30+ years of experience in the AI space, the Sigma team brings their deep understanding of how data and algorithms interact to help companies train smarter AI that serves humans better.