Ricardo Da Silva is a seasoned professional in customer success and solutions engineering, currently serving as the Principal Customer Success Architect at Sigma since February 2025. Previously, Ricardo held roles as Solutions Engineer and Customer Success Manager at Alation from December 2021 to February 2025 and worked as a Customer Success Manager at Sigma Computing and ThoughtSpot from 2020 to 2020. Prior experience includes significant positions at IBM, where Ricardo was an Analytics Client Architect and a West Region Solutions Architect, supporting major enterprises like The Walt Disney Company. Ricardo began their career at IBM Canada as a Cognos Business Intelligence Software Architect, where leadership in development teams led to the successful scaling of business intelligence platforms. Ricardo earned a Bachelor's Degree in Computer Science from the Federal University of Rio Grande do Sul.
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