Faatimah Ebrahim

Faatimah Ebrahim is an experienced operations and management professional with a strong background in leading teams and enhancing operational efficiency. Currently serving as Operations Manager at Sigma Connected Group since October 2025, Faatimah has previously held similar positions at IGT Solutions and CCI South Africa. Prior experience includes a managerial role at Teleperformance and a team management position at Webhelp SA, where responsibilities included quality assurance and team leadership. Faatimah began a career at WNS Global Services SA, progressing from a Customer Care Agent to a Coach/QA role, demonstrating a versatile skill set in both operational and customer-focused environments.