Naiema Cassiem has a wealth of experience in the operations and contact center management field, having held key roles at Sigma Connected Group, Capfin, and Woolworths Financial Services. Naiema received the BpeSa 2014 Call Centre Manager of the year award during their tenure at Capfin. Additionally, Naiema has completed management development programs at Stellenbosch Business School and holds a Matric degree from Cathkin High School.
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