Diana Bicicchi

Diana Bicicchi is an accomplished professional in customer experience and marketing, currently serving as the Director of Enterprise VOC/CX at Signet Jewelers. Prior to this role, Diana held the position of Senior Marketing Manager of CX Innovation at Ulta Beauty. In addition, Diana has experience as the Director of Strategic Partnerships at Navigate Research and as a Senior Marketing Manager at PetSmart. Earlier in their career, Diana worked as an Account Executive for Kmart at Legacy Marketing Partners.