Marcin Kucab is an experienced professional in customer satisfaction and service management, currently serving as the Head of Customer Satisfaction and Market Quality EE at Signify since May 2018 and also leading customer satisfaction initiatives for Philips Lighting in Central and Eastern Europe since June 2016. With a strong background in operational efficiency, customer relationship management, and team development, Marcin has previously held roles such as Customer Resolution Manager and Customer Service Manager for various companies, including Haier and LG Electronics. Marcin holds a Master of Economics from Uczelnia Łazarskiego w Warszawie and a Master of Science in International Political and Economic Relations.
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