Sarah Coates

Sarah Coates is a Customer Experience Manager for UK&I, leveraging over 17 years of professional experience. In their most recent role as an Internal Project Manager at SITECO, they focused on managing large-scale projects and enhancing customer satisfaction. Previously, at Signify, they honed their skills in project order management and dispute resolution. Prior to this, they served as a Senior Project Coordinator at Philips, where they improved customer interactions through efficient quotation and shipment processes. Sarah's early career included roles at Bupa and IBM, where they developed a strong foundation in customer service and account management.