Alexis Rider

Alexis Rider began their career in 2015 as an Ibotta Care Agent, fielding and responding to customer support tickets. Alexis then took on the role of Ibotta Care Recruiter, holding full accountability in steering the talent acquisition strategy to meet aggressive recruiting, onboarding, and retention of customer service agents. In 2018, they were promoted to Care Ticket Quality Supervisor, managing an 8-member team of ticket quality agents to ensure they meet team goals and hit ticket review metrics. In 2020, they were promoted again to Quality Enablement Engineering Manager/Tester, where they were tapped by leadership to develop a recruit, hire, train, and develop a team of quality enablement associate testers to build a test library for new browser extensions, web products, and mobile applications to improve the end user's experience. In 2022, Alexis Rider joined Signpost as a Software Engineering Manager.

Alexis Rider attended Pima Community College from 2003 to 2005, where they studied Liberal Arts for Transfer to 4-year Institution. Alexis has also obtained several certifications, including Preventing Discrimination & Harassment: US Managers V4.1 from Traliant in November 2022, Agile with Atlassian Jira from Atlassian in September 2021, Excel Skills for Business: Essentials from Coursera in May 2018, Managing Employee Compensation from the University of Minnesota - Carlson School of Management in May 2017, Managing Employee Performance from the University of Minnesota - Carlson School of Management in March 2017, Recruiting, Hiring, and Onboarding Employees from the University of Minnesota - Carlson School of Management in March 2017, Preparing to Manage Human Resources from the University of Minnesota - Carlson School of Management in February 2017, and Human Resources Management Capstone: HR for People Managers from the University of Minnesota - Carlson School of Management.