Joseluis López

Director Of Customer Success at Sigo Seguros

Joseluis López has a diverse work experience spanning various roles and industries. Joseluis currently works at Sigo Seguros, where they have held positions as a Customer Success Manager and is currently serving as the Director of Customer Success. Before joining Sigo Seguros, Joseluis worked as a Customer Relationship Manager at Pepe Abad and as a Customer Care Manager at BUREA. Prior to that, they were the Manager of Service Operations at Connect Assistance. Joseluis also has experience in the automotive industry, having worked at Bella Group in roles such as Service Manager, Service Supervisor, Compliance Supervisor, Automotive Service Advisor, and Customer Service Representative. Earlier in their career, they held positions as a Telemarketing Supervisor and Telemarketing Specialist at Direct ResponseSource.

Joseluis López obtained a Bachelor's degree in Human Resources Management and Services from Universidad Central de Bayamón from 2013 to 2016. Joseluis then went on to pursue a Master's degree in Management and Strategic Leadership from Universidad Metropolitana from 2019 to 2021.

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Timeline

  • Director Of Customer Success

    September, 2023 - present

  • Customer Success Manager

    August, 2022