Harish Ramaiah

Senior Manager Business Operations at SigTuple

Harish Ramaiah has a diverse work experience, starting with their current role as the Senior Manager of Business Operations at SigTuple since 2018. In this position, they focus on designing and implementing systems and policies to ensure smooth operations and provide high-quality service to partners nationwide. Harish also oversees facility initiatives and motivates their team to achieve their professional goals.

Prior to their current role, Harish worked at Energywin Technologies Pvt Ltd as the Manager of Service and Operations from 2016 to 2018. Here, they were responsible for the installation and commissioning of hardware, firmware, and software across India. Harish also handled client relationships, contract renewals, and preventive and corrective measures. Harish introduced various projects and modules that increased revenue and improved productivity. Harish designed standard operating procedures and developed training tools for the smooth functioning of projects.

Before that, Harish worked at IBM Daksh as a Deputy Manager from 2011 to 2016, focusing on ensuring client data security and compliance. Harish also played a role in meeting contribution targets.

From 2008 to 2011, Harish served as an Assistant Manager at Reliance Communications, overseeing daily reports, revenue collections, sales strategies, and staff training. Harish also implemented network and connectivity support.

Harish began their career at Firstsource in 2007 as a Process Leader, responsible for team management, interviews, and performance management. Prior to that, they worked at Bharti Airtel as a Senior Associate from 2004 to 2007, where they handled staffing, recruitment, customer management, installations, and training initiatives.

Overall, Harish Ramaiah's work experience showcases their expertise in operations, client management, revenue generation, and team leadership.

Harish Ramaiah obtained a Bachelor of Science degree in Computer Science from Careers for Bangalore Youth, where they studied from 1999 to 2004. In addition to their degree, they also obtained a certification in ITIL Operational Support and Analysis (ITIL-OSA) from ITIL, AXELOS ProPath & PRINCE2 Publisher in September 2021.

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Timeline

  • Senior Manager Business Operations

    August, 2018 - present