Andrea Zuluaga

Chief Customer & Operations Officer at Siigo

Andrea Zuluaga has a diverse work experience spanning various industries and roles. Andrea started their career as a Financial Planning Analyst at Bavaria - Colombia in 2007 before moving on to work as a Business Analyst at McKinsey & Company from 2007 to 2010. Andrea then returned to McKinsey & Company in 2012, where they served as an Associate and later as an Engagement Manager until 2015. During this time, they also briefly worked as the CEO of KIDU (Polymath Ventures).

In 2015, Andrea joined Conaltra S.A., working as a Strategy Manager and later as the General Manager of Conaltra Seguros until 2018. Andrea then joined Rappi as the Head of Operations - Spanish Speaking Latam, a position they held until 2019.

In 2019, Andrea became the Chief Customer & Operations Officer at Siigo S.A., where they achieved significant accomplishments such as creating business units by product and country to improve financial results and launched initiatives that increased product usage and customer satisfaction. Andrea also successfully scaled cross-selling efforts, launched an e-commerce solution, and achieved budget compliance. Andrea led the Back-Office Product Team and achieved automation and improved client experience.

Andrea'smost recent position is as a Mentor at Endeavor, where they provide guidance and support to aspiring entrepreneurs.

Andrea Zuluaga earned a Master of Business Administration (M.B.A.) degree from the London Business School from 2010 to 2012. Prior to that, they completed their Bachelor's Degree in Industrial Engineering with a focus on Finance and Operations Research at Universidad de Los Andes from 2002 to 2006. In addition, Andrea has obtained a certification in the Scaling Entrepreneurial Ventures Program from Harvard Business School Executive Education, though the specific month of completion is not mentioned.

Location

Córdoba, Argentina

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Siigo

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Siigo S.A. es una empresa dedicada al desarrollo, comercialización, mantenimiento, implementación, soporte y actualización de software para la administración de negocios Nuestro objetivo principal es el de contribuir con el incremento de la rentabilidad y productividad de todo tipo de empresa mediante la oferta de soluciones informáticas para la administración de negocios, basados en nuestro Sistema Integrado Información Gerencial y Operativo Siigo, como soporte a la función administrativa y operativa y en e-Synergy como apoyo a la automatización electrónica de negocios a través de Internet, implementándolos con un equipo de trabajo altamente competitivo y comprometido con la satisfacción total del cliente. Así reafirmaremos nuestro liderazgo en el sector.