Makayla Nielsen

Makayla Nielsen is an experienced product owner currently at SILAC Insurance Company since November 2020, where responsibilities include managing the product roadmap for the Admin team and facilitating communication between various departments. Previous roles include A.C.E Sr. Customer Experience Representative and Team Lead, where collaboration with management on team operations was key, and positions as an ACE Team Member and Life and Health Service Representative focusing on client assistance for insurance policies. Makayla's earlier career includes significant experience as a Youth Mentor & Staff Supervisor at Vista Day Treatment Center, a Cashier at Target, a Ramp Agent at Atlantic Aviation, and an Assistant Manager at Cafe Rio Mexican Grill. Academic credentials include a Bachelor of Business Administration from Utah Valley University, along with additional studies at the University of Utah and Salt Lake Community College in Business Administration and Management.