Shehryar Shaikh

Complaints Data Analytics Officer at Silah Gulf

Shehryar Shaikh has a diverse work experience starting from their most recent role as a Complaints Data Analytics Officer at Silah Gulf, where they acquire and analyzes data to provide insights. Prior to this, they worked as a Complaints and Escalation Specialist at the same company, addressing customer issues and escalating unresolved problems. Shehryar also served as a Loyalty and Retentions Specialist, focusing on customer satisfaction and presenting suitable products and services. Before joining Silah Gulf, Shehryar worked as a First Call Resolution Helpdesk and an Inbound Customer Service Representative at the STC Call Center, where they improved call center functionality and achieved quick complaint resolution. Earlier in their career, they worked as a Sales Associate at California Jewelry, ensuring proper presentation and providing customer support, as well as a Promoter at DishToDash, assisting customers in finding suitable products.

Shehryar Shaikh pursued a Bachelor of Business Administration (BBA) degree in Business, Management, Marketing, and Related Support Services from Jaipur National University from 2021 to 2023.

Location

Manama, Bahrain

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Silah Gulf

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Silah Gulf is a company based in the Kingdom of Bahrain that specializes in customer management and contact center services.


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Headquarters

Manama, Bahrain

Employees

501-1,000

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