Silaris Informations Pvt Ltd
Rashmi Jha currently serves as the Senior Manager of Operations for Inside Sales and Telemarketing at Silaris Informations Pvt Ltd since November 2022, overseeing business operations and managing employees, processes, and systems. Previous roles include Assistant Manager at Redcliffe Labs and MFine, where responsibilities encompassed team management, revenue enhancement, and cost evaluation. Rashmi held managerial positions at CarDekho, Policybazaar UAE, and Concentrix, focusing on sales operations, team coaching, and customer experience. Early career experience includes roles at BRSL Group and Vodafone, as well as a Sales Team Manager position at iYogi Inc. Rashmi holds a Master of Science in Botany from Maharaja Agrasen College and has a foundational education in biology from Central Hindu Girls School.
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Silaris Informations Pvt Ltd
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Silaris is a pure “customer-centric digital BPO” specialized in providing end-to-end solutions for Customer Interaction Centre (CIC). Established in 2011, our digital solutions have helped us to carve out a niche for the BFSI vertical in India. Our business philosophy is focused on “Service and Customer Delight” by providing quality service in keeping with the philosophies and culture of our customers with better cost efficiency. Silaris service offerings are backed by digital solutions tailor-made basis our industry experience supported with artificial intelligence, speech analytics, and Robotics.