Aisling Coleman

Aisling Coleman is an experienced professional specializing in service desk analysis and administrative roles, currently serving as a Service Desk Analyst at Silicon since October 2022. Prior positions include service desk analyst roles at Sysco and Classic Drinks, as well as a sales administrator position at Classic Drinks, and a credit and collections specialist role at Abtran. Aisling demonstrated strong administrative skills and account oversight capabilities in fast-paced environments while effectively resolving customer inquiries and complaints. Previous experience includes managing the B2B Department as an Assistant Manager at ALCANNA and supporting service delivery at Musgrave MarketPlace, where Aisling completed a range of merchandising initiatives while pursuing a Master’s degree in Food Business at University College Cork. Aisling holds a Master’s degree in Food Business and a Bachelor's degree in Social Sciences, both from University College Cork, complemented by a strong educational foundation at Kinsale Community School.