Lisa Shearer possesses extensive experience in patient care and administrative support within the medical field. Currently serving as a Patient Care Representative at Silicon Valley Medical Development since March 2020, responsibilities include urgent care front desk operations and administrative tasks. Prior roles include Patient Care Technician at CareNow and Front Office Administrator at OPTM Physical Therapy of Saratoga, where duties encompassed patient check-in, appointment scheduling, and managing patient information using the TheraOffice EMR System. Lisa's background also includes significant experience in technical customer service and operations support at Finastra and Fundtech, showcasing strong problem-solving and communication skills. Lisa holds a Certificate in Medical Office Administration from Unitek College, obtained in 2020.
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