Louisa Saura

Louisa Saura is an experienced Customer Experience Manager at Silk & Snow since January 2019, having previously held roles as Translator, Team Lead, and Bilingual Customer Experience Specialist. Prior to this, Louisa worked as a Financial Customer Service Representative at Alorica from July 2018 to January 2019, where responsibilities included managing significant asset flows, ensuring confidentiality in client communications, resolving customer issues, and training new agents. Louisa's educational background includes studies at Université Bordeaux Montaigne from 2013 to 2015.