Information Technology

Pier

Pier's headquarters in São Paulo, Brazil

Igor Mascarenhas

Roberto Tosta

Raphael Joji Gyorgy Simoe

Beatriz Gonçalves

Gabriel Souza

Nicolas Luca

Milena Tieme Arashiro

Lisan Marcos Durão, PhD

Pedro Dias Palumbo Silva

Camila Sanches Lembo

Bárbara Possignolo

This department analyzes customer interactions and feedback to enhance overall satisfaction and service delivery.

Customer Experience Analytics

This department focuses on designing, coding, testing, and maintaining software applications.

Software Development

The Analytics Team at Pier utilizes data-driven insights to enhance various aspects of the company's operations, from fraud prevention and customer experience to financial analysis and claims handling. By leveraging advanced analytical methods and tools, this team ensures that Pier delivers optimal protection solutions for iPhone users while continuously improving operational efficiency and customer satisfaction.

Analytics Team

This department handles client account management and financial account processing.

Accounts Management

This department focuses on driving sales and managing commercial relationships to enhance business growth.

Commercial Department

This department focuses on identifying, analyzing, and mitigating fraudulent activities to protect the organization and its assets.

Pier

Org chart

Teams

Customer Experience Analytics

Software Development

Analytics Team

Accounts Management

Commercial Department

Fraud Prevention

Offices

Pier

Org chart

Teams

Customer Experience Analytics

Software Development

Analytics Team

Accounts Management

Commercial Department

Fraud Prevention

Offices

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