Chad B. is an experienced program director currently overseeing software delivery at Silverchair, where management of multiple teams in a Scaled Agile environment has led to a 20% reduction in process timelines. Previous roles include Engagement Director at Second Phase (now Billtrust eCommerce), focusing on B2B and B2C omni-channel ecommerce software, and Program Director in PMO Professional Services, where Chad played a pivotal role in fostering growth and change through coaching. Earlier experience includes project management at Madwire®, where client-facing ecommerce projects were implemented using Agile methodologies, and senior production management at Interweave, overseeing various publications and media projects. Chad holds a Bachelor of Science in Marketing from Metropolitan State University of Denver and an Associate of Arts in Advertising and Design from Rocky Mountain College of Art + Design.
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