Zoe Broomfield

Zoe Broomfield currently serves as a Human Resources Manager at Princess Cruises since July 2025 and concurrently holds the position of Manager of Operational Excellence at Silversea Cruises, starting in February 2024. Prior experience includes a significant tenure at Princess Cruises from May 2005 to February 2024, where Zoe Broomfield excelled as Customer Services Director. Earlier career experience includes a role as Front Desk Receptionist at The Wood Norton from May 2000 to May 2002, where responsibilities included managing guest check-ins and check-outs, processing payments, and providing local tourist information.