SIMM Associates, Inc.
Amy Griger currently serves as the Training and Development Manager at SIMM Associates, Inc., a position held since February 2011. In this role, Amy is responsible for designing and implementing various training programs for a large outbound accounts receivable call center, maintaining the company's Learning Management System, and collaborating with department managers to identify training needs. Amy also has experience as an Account Manager at SIMM Associates, focusing on collections and account maintenance, as well as previous roles including Unit Leader for the Girl Scouts of the USA, Inside Sales Representative at Universal, and Manager at Papa John's International. Amy earned a Bachelor of Science degree in Wildlife Conservation and Entomology from the University of Delaware.
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SIMM Associates, Inc.
SIMM is a full service nationally licensed ARM and BPO company providing collection solutions and customer engagement to the student lending, consumer lending, credit/retail card, healthcare, auto finance, credit union and debt buying industries. SIMM also provides best in class deceased care solutions that encompass decedent verification, estate location scrub, proprietary Probate Tracker SM claim filing process and an empathetic survivor recovery solution all performed with brand sensitivity and regulatory compliance in mind. SIMM has passed the US Department of Education’s stringent requirements and currently is a subcontractor for the existing Private Collection Agency contract. Its headquarters is located in Delaware in a 32,000 sq. ft. state of the art call center. SIMM holds the following certifications: PCI Level 1, ISO 27002 and SSAE16 Type II. SIMM services customers throughout the United States including Puerto Rico. For more information please contact Jeffrey Simendinger COO, jeffs@simmassociates.com (302)283-2802.