SIMM Associates, Inc.
Michael Mancuso is an experienced IT professional currently serving as IT Manager and System Administrator at SDS, Inc. since February 2013, where Michael is known for effectively solving complex issues. In parallel, Michael also works as an IT Firefighter at SIMM Associates, Inc., managing a variety of IT responsibilities. Previous roles include Desktop Support at Sikorsky, Assistant System Administrator at DNB First, and Level II Technician positions at both Vanguard and The Kemtah Group, as well as JPMorgan Chase & Co. and DecisionOne. Michael began their career in technical support at East Coast Electronics. Michael's education includes training at New Horizons in 2012.
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SIMM Associates, Inc.
SIMM is a full service nationally licensed ARM and BPO company providing collection solutions and customer engagement to the student lending, consumer lending, credit/retail card, healthcare, auto finance, credit union and debt buying industries. SIMM also provides best in class deceased care solutions that encompass decedent verification, estate location scrub, proprietary Probate Tracker SM claim filing process and an empathetic survivor recovery solution all performed with brand sensitivity and regulatory compliance in mind. SIMM has passed the US Department of Education’s stringent requirements and currently is a subcontractor for the existing Private Collection Agency contract. Its headquarters is located in Delaware in a 32,000 sq. ft. state of the art call center. SIMM holds the following certifications: PCI Level 1, ISO 27002 and SSAE16 Type II. SIMM services customers throughout the United States including Puerto Rico. For more information please contact Jeffrey Simendinger COO, jeffs@simmassociates.com (302)283-2802.