SIMM Associates, Inc.
Stephen I. has over 27 years of experience in the financial services industry, with a strong focus on management and training roles. Currently serving as the Department Manager at SIMM Associates, Inc. since November 2009, Stephen previously held positions at NCO Group as Trainer/Manager, HSBC as Late Stage Collections Supervisor, and Bank of America as Performance Coach. Stephen's career at SIMM Associates, Inc. began in April 1996 as Company Trainer/Manager, showcasing a deep commitment to professional development and team leadership throughout an extensive career in collections and training.
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SIMM Associates, Inc.
SIMM is a full service nationally licensed ARM and BPO company providing collection solutions and customer engagement to the student lending, consumer lending, credit/retail card, healthcare, auto finance, credit union and debt buying industries. SIMM also provides best in class deceased care solutions that encompass decedent verification, estate location scrub, proprietary Probate Tracker SM claim filing process and an empathetic survivor recovery solution all performed with brand sensitivity and regulatory compliance in mind. SIMM has passed the US Department of Education’s stringent requirements and currently is a subcontractor for the existing Private Collection Agency contract. Its headquarters is located in Delaware in a 32,000 sq. ft. state of the art call center. SIMM holds the following certifications: PCI Level 1, ISO 27002 and SSAE16 Type II. SIMM services customers throughout the United States including Puerto Rico. For more information please contact Jeffrey Simendinger COO, jeffs@simmassociates.com (302)283-2802.