SIMM is a full service nationally licensed ARM and BPO company providing collection solutions and customer engagement to the student lending, consumer lending, credit/retail card, healthcare, auto finance, credit union and debt buying industries. SIMM also provides best in class deceased care solutions that encompass decedent verification, estate location scrub, proprietary Probate Tracker SM claim filing process and an empathetic survivor recovery solution all performed with brand sensitivity and regulatory compliance in mind. SIMM has passed the US Department of Education’s stringent requirements and currently is a subcontractor for the existing Private Collection Agency contract. Its headquarters is located in Delaware in a 32,000 sq. ft. state of the art call center. SIMM holds the following certifications: PCI Level 1, ISO 27002 and SSAE16 Type II. SIMM services customers throughout the United States including Puerto Rico. For more information please contact Jeffrey Simendinger COO, jeffs@simmassociates.com (302)283-2802.

Software

SIMM Associates, Inc.

Gregory Simendinger

Ivette Martinez-Marcano

Holly Strickland

Dawn Price

Stephen I.

Amy Griger

Wendy Griffith

Don Newcomb

The Collections Team at SIMM Associates, Inc. is responsible for managing and recovering overdue payments from clients in various industries, including student lending, consumer lending, credit/retail card, healthcare, and auto finance. This team works to ensure compliance with regulatory standards while delivering empathetic and professional customer engagement, utilizing specialized skills such as decedent verification, estate location scrubbing, and bilingual capabilities to effectively handle accounts and support the company's diverse clientele.

Collections Team

Collections Team

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Team members