SimpleNexus
Kelton Noyes is a seasoned technical writer and customer support engineer with extensive experience in providing high-quality support across various companies. At SimpleNexus since March 2019, Kelton has developed a comprehensive knowledge base to assist in resolving common issues and has played a key role in training new employees. Prior roles include customer service representation at Via - On-Demand Transit, technical support at DigiCert, Inc., and customer success management at Vivint Solar, showcasing a strong ability to communicate effectively, manage customer expectations, and create training documentation. Kelton has also held multiple positions at Bluehost.com, where skills in technical support and de-escalation techniques were honed. Educational qualifications include an Associate's degree and an AA in English from Utah Valley University.
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