Michelle Lockhart

Michelle Lockhart is an experienced operations leader with a strong background in delivering exceptional customer service and managing large teams. Currently serving as Senior Operations Manager at Simplii Financial and Senior Manager of Operations for Telephone Banking at President's Choice Financial since September 2005, Michelle Lockhart focuses on maximizing client relationships and sales opportunities while supporting a workforce of over 250 employees. Previous roles include Senior Manager at CIBC Credit Card Contact Centre and Senior Employee Relations Consultant, where responsibilities included providing specialized employee relations advice and managing complex workplace issues. Michelle Lockhart began a career in human resources at Accenture Business Service For Utilities, recruiting frontline positions and handling generalist responsibilities. Educational qualifications include a Bachelor of Arts from the University of New Brunswick and certificates in Human Resource Management and Executive Leadership.