Pouyan Mirzai

Pouyan Mirzai is an experienced professional in customer success and account management, currently serving as an Enterprise Customer Success Manager in Payment and Partnership at SIDES since April 2023, managing clients in the DACH region. Previous roles include Customer Success Manager at everphone, where responsibilities encompassed customer adoption, relationship management, and renewal risk identification, as well as experience in kundenmanagement at Instone Real Estate. Pouyan's background includes freelancing at ESTENSIS GmbH and serving as a student assistant at BiTS Hochschule. Additionally, Pouyan gained practical experience as a working student at Takeda in Deutschland, as well as internships at mpr Unternehmensberatung and GymEntry. Pouyan holds both a Master of Science in Corporate Management and a Bachelor of Science in Business Management Studies from the University of Europe for Applied Sciences, along with earlier education from Humboldt-Universität zu Berlin.