Caleb Miller is a senior leader with extensive experience in driving performance outcomes and fostering a culture of continuous improvement across various organizations, including Next Insurance, LegalZoom, and eBay. With a background in operations management and customer service, they have consistently elevated customer satisfaction metrics and developed innovative strategies to enhance productivity. Currently serving as the Director of Operations at SimplyInsured, Caleb is committed to empowering teams through targeted coaching and performance analysis, while leveraging customer feedback to optimize workflows.
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