Dorothy Jones

Dorothy Jones is a skilled Customer Success Manager with extensive experience in the financial services sector, currently employed at Sinch since February 2022. Previously, Dorothy served as a Team Lead in Customer Success at thinQ by Commio, where responsibilities included onboarding, account management, and strategic collaboration across departments. Expertise spans various platforms including Salesforce, Jira, and Zendesk, emphasizing a strong background in customer relationship management and project completion. Dorothy's early career included roles in customer service and communication at North Carolina State University and ATMC, supplemented by a Bachelor's Degree in Interpersonal Communication and Spanish Language and Literature, along with a minor in Business from North Carolina State University.