Hiranya Malya M. is an experienced Sales Operations Analyst currently working at Sinch since October 2024, following a similar role at nShift from November 2022 to October 2024, where responsibilities included supporting operations and sales functions and creating sales revenue forecasts using Power BI and Salesforce. Previous positions include leadership roles at Allihoop in customer acquisition and analytics, as well as contributions as a Research and Teaching Assistant at The University of Queensland, where training and course material preparation on audit software were key duties. Educational qualifications include a Master of Commerce in Management Information Systems from The University of Queensland and a Bachelor of Commerce in Accounting from Monash University Malaysia.