Kiley Ferrari is a seasoned professional with extensive experience in account management and escalation management. Currently serving as a Strategic Support Account Manager and Escalation Manager at Sinch since November 2020, Kiley has a strong background in handling complex client issues and ensuring customer satisfaction. Prior to joining Sinch, Kiley held the position of Escalation Manager at Sybase|365, an SAP company, from August 2009 to January 2022. Kiley completed a High School Diploma at Mountain View High School between 2006 and 2008.
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