Kim Klausner is an experienced professional in account management and operator relations, currently serving as the Director of Operator Relations for North America at Sinch since April 2022. Prior to this role, Kim worked as a Senior Account Manager at Infobip from April 2021 to May 2022, focusing on enhancing customer goals and increasing service spend. Kim's extensive career commenced at MCI/WorldCom as a Senior National Account Service Consultant, followed by positions at Qwest Communications as a Product Manager and Field Support Manager, and at Verisign as Manager of Client Management. Additionally, Kim served as a Senior Client Account Manager at Syniverse, managing strategic relationships with major carriers. Education includes a Bachelor's degree in Marketing with an emphasis in management from Missouri State University, completed between 1990 and 1994.