Marc Dresen currently serves as the Sr. Director and Head of Product Operations at Sinch, where responsibilities include leading a global team and overseeing strategic alignment across product operations. Previously, Marc held roles at Lionbridge as VP Community, managing a vast vendor network and optimizing budgets, and as Director of Customer Success & Business Operations at Sinclair Broadcast Group, where significant improvements in customer retention were achieved. Additional experience includes leadership positions in strategic operations at TransPerfect and SDL plc, focusing on transforming operations for revenue growth and customer satisfaction. Marc holds a Master of Science in Global Computing and Localization from the University of Limerick and a Bachelor's degree in Anthropology from The University of Texas at Austin.
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