Alice Lin

Business Process Improvement Manager at Singtel

Alice Lin is a seasoned professional with extensive experience in business process improvement and management. Currently serving as a Business Process Improvement Manager at SingTel since February 2014, Alice has a rich background that includes roles as a Consultant at Litmus Group, where involvement included establishing supply chain process architecture and process governance methodology. Previously, Alice worked as a Business Process Executive at Pacific International Lines Pte Ltd, leading business process improvement projects, and held various positions at Hewlett Packard Pte Ltd, focusing on CRM systems and operations. Educational qualifications include a BBA in Marketing from the National University of Singapore, supplemented by certifications in shipping documentation and business process re-engineering.

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Singtel

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Singapore Telecommunications Limited is a communications company. The Company is engaged in the operation and provision of telecommunications systems and services, and investment holding. In addition, it offers Internet services and also holds frequency spectrum and license rights to install, operate and maintain mobile communication systems and services, including wireless broadband systems and services. It operates in three segments: Group Consumer, Group Enterprise and Group Digital Life. The Group Consumer segment comprises the consumer businesses across Singapore and Australia, as well as the Company's investments in Thailand, India, Africa, South Asia, Philippines and Indonesia. The Group Enterprise segment comprises the business groups across Singapore, Australia, the United States, Europe and the region. The Group Digital Life segment focuses on using the Internet technologies and assets of the Company's operating companies by entering adjacent businesses.


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